Title: Blog: running 24/7 Web3 community support | KAI by AmaZix
URL: https://amazix.ai/blog
Updated: 2026-11-03
Summary: Guides from AmaZix on running 24/7 Web3 community support on Telegram, Discord and Twitch: staffing, AI community agents, security, launches and community reporting.

Blog

# Running 24/7 Web3 community support, without a 24/7 team

Guides from AmaZix on running 24/7 Web3 community support on Telegram, Discord and Twitch: staffing, AI community agents, security, launches and community reporting.

Written by AmaZix. [RSS feed](https://amazix.ai/blog/rss.xml)

Community security

## [What should you tell your community in the first hours after a hack?](https://amazix.ai/blog/what-should-you-tell-your-community-in-first-hours-after)

Tell them what you know, what you don't, and when the next update comes. Pin one status message that says whether deposits and withdrawals are paused and why. Warn that the team never DMs first and that no compensation form exists unless it appears there. Keep one official channel as the source of truth.

Updated November 3, 2026