Stop managing questions.Start managing communities.

For Starter and Growth Guard, onboarding is immediate via our self-serve portal. Institutional and Launch Shield tiers involve a kickoff call and typically take 2-4 days to fully map out your custom HAIMDALL rule sets.

We never hard-stop coverage during an attack or viral moment. If you consistently exceed your tier's limits for two consecutive months, your account success manager will reach out to discuss upgrading your plan.

Yes. All monthly plans are strictly month-to-month. Yearly plans are billed upfront for a 20% discount but come with a 14-day full refund guarantee if the pilot does not meet your expectations.

After the 30-45 day TGE or launch window, we provide a full post-mortem Governance Report. You can then choose to transition into a standard Growth Guard or Institutional tier without any interruption in service, retaining all historical threat data.

We offer a 14-day live pilot in your production environment instead of a limited sandbox. Tell us about your community, select the plan you're interested in, and experience the full governance impact on your actual community before making your first ongoing payment. If KAI doesn't scale the trust, you don't pay.

KAI handles basic moderation and threat mitigation autonomously via HAIMDALL. Nuanced escalations are routed to our human intelligence team (for Institutional and Launch Shield tiers) or escalated to your designated community managers.