These Terms and Conditions (“Terms”) govern your access to and use of the KAI e-commerce platform (“Platform”), operated by AmaZix Ltd, a company incorporated in Hong Kong (“Company”, “we”, “our”). By accessing or placing an order through the Platform, you agree to be bound by these Terms.
If you do not agree, you must discontinue use immediately. These Terms form a legally binding electronic agreement under the Electronic Transactions Ordinance (Cap. 553).
Definitions and Interpretation
1.1 “Blockchain” — a distributed, append-only digital ledger, including Bitcoin and Ethereum networks.
1.2 “Cryptocurrency” — any digital currency using cryptographic technology, including BTC, ETH, USDC, and USDT.
1.3 “Digital Asset” — any Cryptocurrency, stablecoin, or blockchain-based asset accepted as payment on the Platform.
1.4 “Fiat Currency” — government-issued legal tender (USD, EUR, HKD).
1.5 “Good(s)” — any digital product, content, or merchandise offered on the Platform.
1.6 “Service(s)” — any service offered through the Platform, including consultancy, advisory, and digital services.
1.7 “Order” — a request submitted to purchase Goods and/or Services.
1.8 “Personal Data” — as defined under the Personal Data (Privacy) Ordinance (Cap. 486).
1.9 “Transaction Hash” — the unique identifier assigned to a Cryptocurrency transaction on the Blockchain.
Eligibility
2.1 You must be at least 18 years of age, or the age of majority in your jurisdiction, to use the Platform.
2.2 You represent that you have legal capacity to enter into binding contracts under the laws of Hong Kong (HKSAR).
2.3 You are not subject to trade sanctions or embargoes imposed by the HKSAR Government, the United Nations, or any applicable authority.
2.4 The Platform is not directed at persons in jurisdictions where Cryptocurrency payments are prohibited. You are responsible for ascertaining legality in your jurisdiction.
Account Registration
3.1 You must register an account to place Orders. You agree to provide accurate and complete information and keep it updated.
3.2 You are solely responsible for maintaining the confidentiality of your credentials and all activity under your account.
3.3 We may suspend or terminate accounts at our discretion if information is inaccurate or use violates these Terms.
3.4 Upon registration, a customer record may be created in our accounting system for invoicing and record-keeping, as required under Hong Kong tax and accounting legislation.
Goods, Services, and Descriptions
4.1 All Goods and Services are subject to availability. We may discontinue any product or service at any time.
4.2 We endeavour to describe products accurately but do not warrant that descriptions are error-free. Your rights under the Sale of Goods Ordinance (Cap. 26) and the Supply of Services (Implied Terms) Ordinance (Cap. 457) remain unaffected.
4.3 Nothing in these Terms excludes implied conditions or warranties that cannot be excluded under Cap. 26, Cap. 457, or the Control of Exemption Clauses Ordinance (Cap. 71).
4.4 Where applicable, Goods comply with the Consumer Goods Safety Ordinance (Cap. 456).
Orders and Contract Formation
5.1 Display of Goods or Services constitutes an invitation to treat, not an offer. Your Order is an offer to purchase.
5.2 A binding contract forms upon our Order confirmation, in accordance with section 17 of the Electronic Transactions Ordinance (Cap. 553).
5.3 We may refuse or cancel any Order at our discretion, including for pricing errors, suspected fraud, or Terms violations.
5.4 Each Order receives a unique invoice number with prefixed identifiers (BTC- or ETH-) indicating the payment channel.
Pricing and Currency
6.1 Prices are denominated in the Fiat Currency specified at the point of sale (USD, EUR, or HKD).
6.2 For Cryptocurrency payments, the exchange rate is determined at invoice generation and valid only during the invoice expiration period.
6.3 Due to Cryptocurrency volatility, exchange rates may change between Order placement and payment confirmation. Expired invoices may require re-issuance at the current rate.
6.4 We may modify prices at any time. Changes do not affect existing confirmed Orders.
Cryptocurrency Payments
7.1 The Platform accepts BTC, ETH, USDC, and USDT. We may add or remove payment methods at our discretion.
7.2 Payments are processed via self-hosted, non-custodial infrastructure. Each invoice includes a unique deposit address, payable amount, QR code, and expiration timer.
7.3 You must send the exact amount to the designated address within the expiration period. Payments to incorrect addresses, in wrong amounts, or after expiration are not our responsibility.
7.4 Payment is complete only upon sufficient on-chain confirmations as determined by our systems.
7.5 Cryptocurrency transactions are irreversible. Once confirmed on the Blockchain, they cannot be reversed, cancelled, or charged back.
7.6 Network fees (gas/miner fees) are borne by the Customer and are separate from the purchase price.
7.7 We do not hold or custody Cryptocurrency on your behalf. Funds transfer directly from your wallet to a Company-controlled address. No intermediary holds funds at any stage.
7.8 For audit purposes, the Transaction Hash, Cryptocurrency amount, type, and Fiat exchange rate are recorded in our accounting systems.
Delivery
8.1 All Goods and Services are delivered digitally. There are no physical shipments.
8.2 Delivery is deemed complete upon making the digital content or service available for download, access, or use.
8.3 Where Services require ongoing access (subscriptions, platform access, advisory), we will use reasonable efforts to maintain availability. Temporary interruptions for maintenance do not constitute failure to deliver.
8.4 We are not liable for delivery delays caused by circumstances beyond our reasonable control, including server outages, network disruptions, or Blockchain congestion.
Cancellations and Refunds
9.1 You may request cancellation before digital content has been delivered or access granted. Once delivered, cancellation may not be possible.
9.2 Due to the digital nature of all products, traditional returns do not apply. If a product is materially defective or not as described, you may request a refund within 14 days.
9.3 Cryptocurrency refunds will be processed at our election in either: (a) the same Cryptocurrency at the prevailing rate; or (b) Fiat equivalent of the original order value.
9.4 You must provide a valid wallet address for Cryptocurrency refunds. We are not responsible for funds sent to an address you provided incorrectly.
9.5 Network fees may be deducted from refund amounts.
9.6 Nothing in this section limits your statutory rights under Cap. 26 or Cap. 457.
Intellectual Property
10.1 All Platform content is the property of AmaZix Ltd or its licensors, protected by the Copyright Ordinance (Cap. 528), Trade Marks Ordinance (Cap. 559), and applicable international IP laws.
10.2 You receive a limited, non-exclusive, revocable licence to use the Platform for lawful purposes.
10.3 You may not reproduce, distribute, modify, or exploit Platform content without prior written consent.
Privacy and Personal Data
Our processing of personal data is governed by our dedicated Privacy Notice. For full details on how KAI processes personal data when operating in online communities, please refer to the KAI Privacy Notice for Community Members (Last updated: 22 July 2026).
Summary of Data Protection Principles
11.1 We comply with applicable data protection principles, ensuring personal data is processed lawfully, transparently, and securely.
11.2 KAI only processes message content, usernames/user IDs, and AI responses when responding to messages for answering questions and community insights.
11.3 Message content is never used to train or fine-tune third-party AI models.
11.4 You may exercise your GDPR rights (access, erasure, rectification, restriction, objection, portability) by contacting the relevant Community Operator or AmaZix at amazix@amazix.com.
Anti-Money Laundering
12.1 We may implement KYC procedures under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) and FATF guidance.
12.2 You agree to provide identification or source-of-funds documentation upon request.
12.3 We may refuse, suspend, or cancel Orders where we suspect money laundering, terrorist financing, or fraud.
Limitation of Liability
13.1 To the maximum extent permitted by Hong Kong law, the Company is not liable for indirect, incidental, special, consequential, or punitive damages.
13.2 Total aggregate liability shall not exceed the amount paid for the specific Order giving rise to the claim.
13.3 We are not liable for: Cryptocurrency price volatility; Blockchain delays or failures; payments to incorrect addresses; loss of wallet access; acts of third-party network operators; or force majeure events.
13.4 Nothing excludes liability for: death or personal injury from negligence; fraud; or any liability that cannot be excluded under Cap. 71 or the Unconscionable Contracts Ordinance (Cap. 458).
Indemnification
14.1 You agree to indemnify the Company against claims arising from: your use of the Platform; breach of these Terms; violation of applicable law; or disputes with third parties.
Disclaimers and Risk
15.1 Cryptocurrency involves significant risks including volatility, regulatory uncertainty, and potential total loss. You accept these risks.
15.2 We do not provide financial or investment advice. Accepting Cryptocurrency is not an endorsement of any Digital Asset.
15.3 We make no representations regarding the regulatory status of any Cryptocurrency in any jurisdiction.
15.4 The Platform is provided “as is” and “as available” without warranty of uninterrupted or error-free operation.
Trade Descriptions
16.1 We comply with the Trade Descriptions Ordinance (Cap. 362) and do not engage in unfair trade practices under Part IIB.
16.2 All product and service descriptions are provided in good faith.
Force Majeure
17.1 We are not liable for failure or delay due to circumstances beyond reasonable control, including natural disasters, war, government action, sanctions, Blockchain forks, cyberattacks, or infrastructure disruptions.
Severability
18.1 If any provision is found invalid, it shall be severed and the remaining provisions continue in full force.
18.2 Severed provisions will be replaced with valid provisions achieving the original intent.
Amendments
19.1 We may amend these Terms at any time. Changes take effect upon publication.
19.2 Continued use constitutes acceptance. If you disagree, discontinue use.
19.3 For material changes, we will notify you at least 14 days in advance.
Governing Law and Disputes
20.1 These Terms are governed by and construed under the laws of the Hong Kong Special Administrative Region.
20.2 The parties submit to the exclusive jurisdiction of the courts of the HKSAR.
20.3 Before court proceedings, parties shall attempt good-faith negotiation for at least 30 days, followed by mediation under the HKIAC Mediation Rules if unresolved.
20.4 Nothing prevents either party from seeking interim or injunctive relief.
Contact
AmaZix Ltd
Room 1601, 16th Floor, Wing On Centre,
111 Connaught Road Central, Hong Kong
Entire Agreement
22.1 These Terms, together with any Order confirmations, constitute the entire agreement and supersede all prior agreements.
22.2 Nothing excludes liability for fraudulent misrepresentation.